Terms and Conditions

Welcome to Digital Marketing Agency!

These Terms and Conditions (“Terms”) govern your use of our website and our services, including website design, SEO, content writing, graphic design, social media management, and technical support. 

By accessing our website or engaging with our services, you agree to be bound by these Terms. Please read them carefully.

1. Use of Our Website

You are welcome to explore our website, read our content, and learn about our services. However, by doing so, you agree not to:

  • Copy, distribute, or modify any part of the website without permission

  • Use our site for illegal or unauthorized purposes

  • Attempt to interfere with the functionality or security of the site

  • Upload malicious code or spam through our contact forms

We reserve the right to restrict or remove access to our website if you violate these rules.

2. Service Eligibility

To use our services, you must be:

  • At least 18 years old

  • Authorized to represent yourself or your company

  • Able to enter a legally binding contract

We reserve the right to refuse service to anyone for any reason, especially if misuse or fraudulent activity is suspected.

3. Our Services

We offer a wide range of services including but not limited to:

  • Website Design & Development

  • Content Creation & Copywriting

  • Search Engine Optimization (SEO)

  • Branding & Graphic Design

  • Social Media Management

  • Ongoing Help & Technical Support

Each service may have specific deliverables, timelines, and pricing structures. These will be outlined in your project proposal or agreement.

4. Project Process & Communication

Once you hire us for a service, we’ll follow a simple, structured process that includes:

  • Requirement gathering

  • Project proposal and quote

  • Client approval

  • Work commencement and delivery

  • Feedback, revisions (if applicable), and finalization

We communicate primarily via email or other digital platforms. Clients are expected to respond in a timely manner to keep the project moving forward.

5. Payments & Invoices

  • All payments must be made as per the pricing and schedule outlined in the project agreement or invoice.

  • We accept payment via secure methods like bank transfer, UPI, or online gateways.

  • Late payments may incur interest or delay project delivery.

  • Services will begin only after the initial payment (or full payment, depending on the package).

Note: No refunds are provided for completed or partially completed work unless otherwise agreed in writing.

6. Revisions & Changes

We aim for 100% client satisfaction. Each project typically includes a set number of revisions (e.g., 2 or 3 rounds). Any additional revisions or requests beyond the original scope may result in added fees and extended timelines. Clients are encouraged to communicate their needs upfront to minimize unnecessary back-and-forth.

7. Ownership & Copyright

Once full payment is received:

  • All final deliverables (such as website design, graphics, or content) will be handed over to the client

  • You will own the rights to your project’s final product

  • We reserve the right to showcase the project as part of our portfolio (unless otherwise requested)

Note: Any unpaid work or concepts remain the intellectual property of [YourAgencyName].

8. Client Responsibilities

To ensure a smooth project experience, clients are expected to:

  • Provide complete and accurate information

  • Supply content (if not part of the package) or brand materials on time

  • Review and approve work promptly

  • Respect agreed deadlines and payment terms

Delays in communication or incomplete inputs may impact project timelines and outcomes.

9. Limitation of Liability

We strive to provide high-quality services, but we cannot be held liable for:

  • Losses due to third-party platforms, hosting errors, or user modifications

  • SEO ranking drops or fluctuations

  • Any business or financial losses due to your digital marketing strategies

  • Unforeseen delays caused by external factors (e.g., internet outages, technical issues, legal changes)

Our liability, in any case, is strictly limited to the amount paid for the particular service in question.

10. Third-Party Services

Some services may involve third-party tools or providers, such as:

  • Hosting platforms

  • Plugins or templates

  • Email services

  • Payment gateways

We are not responsible for the performance, uptime, policies, or actions of these third-party providers. Any issues with their services must be resolved directly with them.

11. Confidentiality

We respect your privacy and confidentiality. Any sensitive information you share with us (including login credentials, business plans, or financial details) will be kept strictly confidential and used only for project purposes.

Likewise, we ask clients to respect our intellectual property, pricing, and processes.

12. Termination of Services

You may cancel a service at any time by giving us written notice. However:

  • If work has already started, a cancellation fee may apply

  • Any completed milestones will be billed in full

  • We reserve the right to terminate a project due to non-payment, breach of terms, or abusive behavior

All rights to unfinished work or designs remain with Digital Marketing Agency until full payment is received.

13. Changes to Terms

We may update or revise these Terms at any time without prior notice. It is your responsibility to check this page periodically. Your continued use of the website or our services after changes are made will mean you accept the updated Terms.

14. Governing Law

These Terms and your use of our website and services are governed by the laws of India. Any legal disputes shall be resolved in the courts of India.

We offer a wide range of services including but not limited to:

  • Website Design & Development

  • Content Creation & Copywriting

  • Search Engine Optimization (SEO)

  • Branding & Graphic Design

  • Social Media Management

  • Ongoing Help & Technical Support

Each service may have specific deliverables, timelines, and pricing structures. These will be outlined in your project proposal or agreement.

15. Contact Us

Have questions about these Terms? Want to clarify something before working with us?

📩 Email:xyz@gmail.com
📞 Phone: [Insert number]
📍 Address: [Insert office address]

We’re here to help.

We’re excited to work with you and help you grow your business online. These Terms and Conditions are here to set a fair foundation for collaboration.

Thank you for choosing Digital Marketing Agency. Let’s build something great together!

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